Stamped envelope. A list of 517 soft skills (with repetition) was created. Some execu-tives listed more than 10 soft skills; therefore, more than 490 items were gathered. After the skills were coded with like terms and themes, 26 soft skills emerged. The 10 soft skills that were listed most often by the executives were then included in a ques.
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You may be a computer whiz, a scientific genius, or a master of mathematical theories. However, to be successful, you need more than just expertise in your given specialty. In fact, according to the National Association of Colleges and Employees (NACE), when participating employers were asked to name the attributes they seek in candidates, they gave their highest scores to the following three traits:
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- Written Communication Skills (82%)
- Problem Solving Skills (80.9%)
- Ability to Work in a Team (78.7%)
Interestingly, technical skills (59.6%) and computer skills (55.1%), often considered among the most important skills an applicant can possess in today’s high-tech job market, ranked quite low by comparison. The results clarify that employers are paying much closer attention to soft skills in the workplace than they did in years past. In response to the demand for employees who also possess emotional intelligence, some postsecondary schools incorporate soft skills in scientific and technical specialties. For example, Penn State’s Engineering Department offers a career development class for junior and senior engineering students, including team-building skills, communication skills, and leadership strategies.
What are Soft Skills and Why are They Important?
Soft skills are broadly classified as a combination of personality traits, behaviors, and social attitudes that allow people to communicate effectively, collaborate, and successfully manage conflict. People with good soft skills tend to have strong situational awareness and emotional intelligence to navigate difficult working environments while still producing positive results. This is especially important for leadership positions because good leadership is more about managing people and directing their efforts toward the desired outcome rather than bringing any specific technical skills to bear.
Another benefit of soft skillsin the workplace is that they help people to adapt to changing circumstances. Being able to communicate effectively during a time of uncertainty or collaborate with others when solutions aren’t immediately obvious is hugely important whether someone is in a leadership position or not. Given their many applications, it’s hardly surprising that organizations are doing more to assess a candidate’s soft skills during the interview process.
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The 7 Soft Skills You Need in Today’s Workforce
1. Leadership Skills
Companies want employees who can supervise and direct other workers. They want employees who can cultivate relationships up, down, and across the organizational chain. Leaders must assess, motivate, encourage, and discipline workers and build teams, resolve conflicts, and cultivate the organization’s desired culture. Understanding how to influence people and accommodate their needs is an essential element of leadership. All too many companies overlook when they place someone with the most technical expertise in a position of authority. Soft skills development is often a key component of leadership training.
2. Teamwork
Most employees are part of a team/department/division, and even those who are not on an official team need to collaborate with other employees. You may prefer to work alone, but it’s important to demonstrate that you understand and appreciate the value of joining forces and working in partnership with others to accomplish the company’s goals. This shows that you possess the soft skills necessary to engage in productive collaboration.
3. Communication Skills
Successful communication involves five components. Verbal communication refers to your ability to speak clearly and concisely. Nonverbal communication includes the capacity to project positive body language and facial expressions. Written communication refers to your skillfulness in composing text messages, reports, and other types of documents. Visual communication involves your ability to relay information using pictures and other visual aids. Active listening should also be considered a key communication soft skill because it helps you listen to and actually hear what others say. You need to be able to listen to understand how to best communicate with someone. Without strong listening skills, any communication efforts will be one-way and probably ineffective.
4. Problem-Solving Skills
Many applicants try to minimize problems because they don’t understand that companies hire employees to solve problems. Glitches, bumps in the road, and stumbling blocks are all part of the job and represent learning opportunities. The ability to use your knowledge to find answers to pressing problems and formulate workable solutions will demonstrate that you can handle – and excel in – your job. Discussing mistakes and what you learned from them is an important part of building a soft skills resume.
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5. Work Ethic
While you may have a manager, companies don’t like to spend time micromanaging employees. They expect you to be responsible and do the job you’re getting paid to do, which includes being punctual when you arrive at work, meeting deadlines, and making sure that your work is error-free. And going the extra mile shows that you’re committed to performing your work with excellence.
6. Flexibility/Adaptability
In the 21st century, companies need to make rapid (and sometimes drastic) changes to remain competitive. So they want workers who can also shift gears or change direction as needed. As organizations have become less hierarchical and agile over the last decade, it’s more important than ever for employees to be able to handle many different tasks and demonstrate a willingness to take on responsibilities that might lay outside their area of expertise.
7. Interpersonal Skills
This is a broad category of “people skills” and includes building and maintaining relationships, developing rapport, and using diplomacy. It also includes giving and receiving constructive criticism, being tolerant and respectful regarding others' opinions, empathizing with them. This is among the most important of all the soft skills examples because it is central to building teams with a strong foundation of trust and accountability.
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Successful Soft Skills Development
But suppose you don’t have these skills? It’s never too late to develop them. For example, you can learn a lot by observing other people within a company who excel in these seven areas. Also, offering to take on more responsibilities at work (serving on committees, planning events, etc.) can help you gain valuable experience. Also, consider taking online soft-skills courses. Developing emotional intelligence will make you a more valuable employee and increase your chances of career success.
Employee assessments can also reveal areas where improvements could be made, making it easier to put together a development plan to address those needs. People often focus specifically on technical skills or competencies when planning their development, but neglecting soft skills can make it difficult to succeed in future positions that require a high degree of emotional intelligence and social interaction (in other words, just about any leadership position).
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'Skills to Pay the Bills: Mastering Soft Skills for Workplace Success,' is a curriculum developed by ODEP focused on teaching 'soft' or workforce readiness skills to youth, including youth with disabilities. Created for youth development professionals as an introduction to workplace interpersonal and professional skills, the curriculum is targeted for youth ages 14 to 21 in both in-school and out-of-school environments. The basic structure of the program is comprised of modular, hands-on, engaging activities that focus on six key skill areas: communication, enthusiasm and attitude, teamwork, networking, problem solving and critical thinking, and professionalism.
Introduction Materials
- Introduction and Activity Layout (PDF)
- Through the Lens of Universal Design for Learning (PDF)
- Tips for Improving Access for Youth with Disabilities (PDF)
Soft Skill #1: Communication
The activities in this section will not only help participants practice and recognize how they provide information to others, but also help them consider how others may prefer to receive information. It is important to reinforce with participants that communication skills involve give and take — and they can, indeed, be learned and strengthened over time.
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Soft Skill #2: Enthusiasm & Attitude
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The activities in this section seek to teach participants about the importance of enthusiasm and a positive attitude in the workplace. Participants will hear strategies for turning negative thinking into positive thinking and displaying and discussing enthusiasm during an interview and on the job.
- Download Soft Skill #2: Enthusiasm & Attitude (PDF)
Soft Skill #3: Teamwork
The activities in this section seek to teach participants about the importance of teamwork to workplace success and the specific role each individual on a team may play. Participants will learn about positive teamwork behavior and discover how their own conduct can impact others on a team.
- Download Soft Skill #3: Teamwork (PDF)
Soft Skill #4: Networking
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The activities in this section focus on the process of networking and its relevance and importance to career development. Participants will learn about taking initiative and overcoming fear, informational interviewing, as well as potential guidelines to consider when using social networks, texting, and email for networking purposes.
- Download Soft Skill #4: Networking (PDF)
Soft Skill #5: Problem Solving & Critical Thinking
The activities in this section focus on learning how to solve problems in a variety of ways in the workplace. Participants will hear about how to properly tell the difference among criticism, praise, and feedback and reacting appropriately. The section will also review strategies for making ethical decisions, solving problems on a team with others, and learning how to take into account others' perceptions when assessing actions or statements in the workplace.
- Download Soft Skill #5: Problem Solving & Critical Thinking (PDF)
Soft Skill #6: Professionalism
The activities in this section focus on each of the five individual soft skills presented in this publication (communication, enthusiasm/attitude, teamwork, networking, and problem solving/critical thinking), but in a broader framework. This is because professionalism, is not one skill but the blending and integration of a variety of skills.
- Download Soft Skill #6: Professionalism (PDF)
Additional Materials
Soft Skills In Telugu Pdf
- A Word About Social Networking (PDF)
- Additional Resources for Youth with Disabilities (PDF)
- In Their Own Words (PDF)